Jan AUSHADHI Vitran is an independent initiative dedicated to making quality generic medicines accessible and affordable for all. We supply WHO-GMP certified branded generic medicines through authorized channels.

We accept UPI, net banking, as of now. We provide cash on delivery (COD), with extra shipping charge of ₹100. For faster delivery, use prepaid order which will reach you on time. Your payment is safe with us.

We offer high Quality WHO-GMP certified branded Generic Medicines like Zeelab Pharmacy, Vanosia Biotech, McBrex Lifesciences and various other brands at affordable prices.

Yes, we offer Cash on Delivery (COD) for eligible orders within India. You can select COD at checkout, and pay in cash when your order is delivered to your doorstep. Please note that an extra COD charge of ₹100 will apply to your order. Ensure you have the exact amount ready, as the delivery person may not be able to provide change.

Yes! We deliver across India. Free delivery on prepaid orders above ₹299. Shipping fee of ₹100 for COD and lesser value orders.

You can order via our website www.janaushadhivitran.com or send us your prescription at our WhatsApp number +91-8700365785!

Delivery usually takes 5-7 days, depending on your location. We’ll share tracking details on the e-mail once shipped. However, please note that delivery timelines are estimated and may vary due to circumstances beyond our control. We are not responsible for any delays caused by our courier partners, including those due to weather, operational issues, or logistical disruptions. We appreciate your understanding and patience.

Yes! Once your order is dispatched, we’ll send you a tracking number/link.

Please share your order ID on our e-mail, and we’ll check the status for you. Please note that there is no official phone number or WhatsApp support from Vitran. We only communicate through email.

Due to health and safety reasons, we don’t accept returns. However, if there’s an issue with your order, we’ll assist you.

No, we are not officially affiliated with the Government or PMBI. We are a public-interest platform operating independently with full transparency and legal sourcing.

Yes, all medicines offered on our platform are sourced from certified suppliers, including PMBJP Kendras and reputed generic manufacturers like Zeelab. Quality is our top priority.

Returns are only accepted if the product is damaged, expired, or incorrect, and must be reported within 3 days of delivery. Opened or used medicines cannot be returned due to safety laws. You have to send us unboxing video clearly showing AWB number to claim any refund for medicines or products not received.